Code of Conduct STATIM
1) Intention and objectives
The purpose of the STATIM Code of Conduct is to set the minimum standards for practice of anyone who is employed, works with, or represents the business. The Code is supported by the Code of Professional Conduct for Nurses in Australia and the Code of Ethics for Nurses in Australia.
2) Purpose and Impact Statement
STATIM’s primary objective is to deliver a holistic, innovative and nimble workforce solution within healthcare.
Attainment of our purpose, will ensure clinicians and facilities are supported, respected, and partnered with, to deliver the most optimal patient- and resident-centred care.
3) Values
Our values reflect who and what we want to be as a business. They provide a point of reference to influence behaviour in all contexts and are based on the paradigm of human dignity and respect.
- STRONG RELATIONSHIPS: At STATIM, we believe in building strong relationships with our clinicians, facility stakeholders and the community. By fostering a sense of connection and understanding, we create an environment where individuals feel valued, supported, and cared for.
- TRUST: Trust is the bedrock of our healthcare business. We strive to earn the trust of our partners by delivering a high-quality service, maintaining confidentiality, and consistently acting in their best interests. Trust is the foundation upon which we build lasting and meaningful relationships.
- AUTHENTICITY: We pride ourselves on being authentic in everything we do. Our approaches and intentions are always done genuinely, compassionately, and empathetically, ensuring that patients, residents and facilities feel comfortable and confident in sharing their concerns and needs with us.
- TEAM: We hold the team at the centre of all operations within STATIM, recognising it is the collaborative efforts among many people and professionals to provide the standard of service we pride ourselves on. It underscores the significane of cooperation and coordination in achieving successful outcomes.
- INTEGRITY: A non-negotiable in our business. We uphold the highest ethical standards and are committed to doing what is right, even when faced with challenges. Our partners can trust that their business, operations and wellbeing is in the hands of professionals who act with honesty and integrity.
- MENTORSHIP: STATIM aims to fosters a culture of continuous learning and professional growth among its clinicians, promoting excellence in patient care. By encouraging experienced healthcare professionals to guide and support their peers, STATIM emphasises the importance of knowledge-sharing and developing future leaders within the organization, while promoting a 'heathcare community'.
4) Behaviours and Conduct
STATIM believes the behaviours and conduct of any person who represents the business, is a direct reflection of the underpinning values. We believe quality care delivery, and patient and resident satisfaction can only be obtained if behaviours are optimised. At STATIM we commit to the following behaviours:
- All interactions with any other person uphold the values of the organisation
- Compliance with all local, state and Commonwealth laws and regulations within the region and Facility which the individual is practicing. Employees are required to abide by any Facility-based policies, procedures and guidelines while practicing
- Privacy and confidentiality is maintained at all times. During the day to day requirements of roles – and engagement within various facilities – sensitive information will be acquired and handled. It is the obligation of the business and individual to ensure this information is not misused, per relevant state and Commonwealth legislation and Privacy laws.
- Proactive maintenance of clinical competency and acting within defined scopes of practice to deliver safe, person-centred care
- Promote and preserve the trust and privilege inherent in the relationship between the healthcare profession, the people receiving care and the broader community
- Proactive and obligatory reporting of any convicted criminal offence by employees or individuals interacting with STATIM
- Zero tolerance of any fraud, theft or corruption
- Accountability to attend shifts and meetings punctually, and report all absences as soon as practicable
- Maintain and respect the diversity and differences in opinion, cultures and people engaged with STATIM and its clients and contribute to a working environment which is fair, transparent and free from discrimination, harassment, bullying, victimisation or any other unacceptable offensive conduct
- Proactive, respectful investigation and management in any disclosure of conflict, complaint, or dispute. STATIM treats all escalated concerns as important and will handle these fairly and in a consistent, dignified, professional manner with all parties involved
- Ensure a professional image is maintained by taking pride in the STATIM uniform and wearing this with a high standard of personal presentation; always dressing neatly, cleanly and compliant with PPE and infection control standards
- Commit to providing and contributing to a work environment that is safe, mitigates risk and promotes employee wellbeing. Ensures working environments are compliant with relevant legislation and provide training to employees, promoting the safety of self and others, and helping employees understand their contribution and accountability to same
- Proactive disclosure of any potential or realised Conflict of Interest of its employees or clients, which may divide our duties or responsibilities from our primary role with STATIM
- Respect and commit to the judicious use of resources which will help minimise the impact on our material waste, financial waste, personal impact or environmental impact
- Promote a smoke-free work environment, and ensure smoking is only undertaken in designated smoking areas of Facilities, with understanding STATIM healthcare professionals provide care to those who are likely unwell or vulnerable. STATIM will also support any employee or client in their individual effort to quit smoking
- Not partaking in or consuming alcohol and other drugs which would adversely affect the capacity to deliver care or compromise the safety and wellbeing of patients, residents or colleagues either before or during attended any work or work-related event
5) References
- Nursing and Midwifery Board of Australia (2018). Code of conduct for nurses.
- Nursing and Midwifery Board of Australia. (2016). Registered nurses standards for practice.
- International Council of Nurses. (2021). The ICN code of ethics for nurses.
- Fair Work Act 2009 (Cth)
- Anti-Discrimination Act 1991 (Qld)
- Racial Discrimination Act 1975 (Cth)
- Sex Discrimination Act 1984 (Cth)
- Disability Discrimination Act 1992 (Cth)
- Tobacco and Other Smoking Products Amendment Act 2004 and Amendments
- Work Health and Safety Act 2011